FAQ - Questions
Is it secure to order from this site?
2. Do you keep my personal information?
3. Do you sell or trade any of my information?
4. When will my credit card be charged?
5. How soon will you ship my order?
6. How do I track my order?
7. I forgot my account password. How do I retrieve it?
8. What is your return policy?
9. How do I find a product?
10. How do I navigate through the site?
11. How can I get information about your company the products you sell?
12. How do I contact you?

1. Yes. Our shopping cart processes all the information by using the latest security technology: SSL 128-bit encryption.

2. Yes, your personal information is securely stored in our Ecommerce database with the same SSL 128-bit encryption. You have the option to make this information available for future orders when logging in, so that you do not have to type it again when you come back and shop from us.

3. Absolutely not: We do not sell, trade, or share any of your information with anyone under any circumstances. Click here to review our Privacy Policy.

4. Your credit card is charged at time of payment.  You my use your credit card or debit card to make payment by selecting PayPal during checkout.  You do not need a PayPal account to do so.  Once you are directed to the PayPal page,  simply scroll down beneath the login portion and click on the link for the option to use your credit card or debit card.
5. Adaptive pants and shorts orders are shipped within 7-10 business days. You can check on the status of your order by clicking on Order Status or by clicking on the link on your order confirmation e-mail to review your order.

6. If a tracking number is assigned to your order, you can track the order by logging in to the Order Status and reviewing your order.

7. If you forgot your password, you can retrieve it by clicking on the Forgot Password link on the Order Status page or during the checkout process while placing a new order.

8. Our return policy is available on the Terms of Sale agreement.

9. There are various ways of finding a product. You can browse our online store through categories by clicking on the main menu button links to find what you are looking for, you can also click on 'Search' and type a search term related to what you are looking for and all corresponding results will be displayed.

10. There are links and buttons on the site to get you where you want to go. Products are available from the main menu and under the "Products" button link, you can also view informational web pages that we have set up so you can get some information on our company and our products.

11. Information about our company and the products we sell is available on the About Us page.

12. Our contact information is provided on our Contact Page.

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3000B E. Main St., #277
Columbus, OH 43209
United States
Ph: 614-258-8876

Pants Fabric Samples

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Adaptive Special Needs Sweat Pants

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